Contact Us

At Pawpverse, your satisfaction matters to us. Whether you have a general question, need help with an order, or require technical assistance, we are here to assist you. Our support options are designed to provide clear and reliable assistance.

📧 Email Support (Preferred Contact Method)

For the fastest and most efficient support, please contact us via email:

Email: contact@pawpverse.com

We aim to respond within 24 business hours.

You can contact us for:

• General questions
• Order status or tracking inquiries
• Product information
• Technical concerns
• Returns or refund assistance
• Any other customer support request

💬 Live Chat Support

Our website features a live chat option during business hours for real time assistance.

🕒 Business Hours

Monday – Friday
08:00 AM – 4:00 PM (GMT-05:00)

If you message us outside business hours, don’t worry, we’ll respond as soon as we’re back online.

📝 Contact Form

You may also use the contact form below to submit your inquiry directly through our website. Please include as much detail as possible, especially for order related concerns (Order Number, Full Name, Email used during checkout).

❓ Frequently Asked Questions

Many common questions about:

• Shipping times
• Returns & refunds
• Order processing
• Payment methods
• Product details

are already answered in our FAQs page. We encourage you to check it for quick answers.

🌐 Connect With Us

Stay connected and follow us for updates, new arrivals, and announcements:

Instagram
Facebook

Our Commitment

We are committed to providing transparent communication and reliable support. Your trust is important to us, and we strive to respond to all inquiries promptly and professionally.

Thank you for choosing Pawpverse.