At Pawpverse, we take payment security and transparency seriously. Every transaction made on our website is handled using trusted payment infrastructure designed to protect customer information throughout the checkout process. Our goal is to ensure that payments are processed smoothly, securely, and with clear communication at every stage.
We do not directly store or process sensitive payment details on our servers. All payment information is handled through secure, third-party payment gateways that follow industry-recognized security practices.
Secure Transactions
All payments on Pawpverse are processed through encrypted and secure connections. We use SSL (Secure Socket Layer) technology to protect information shared during checkout, including payment details, billing information, and personal data.
This encryption helps reduce the risk of unauthorized access while your information is being transmitted between your device and the payment processor. Customers can complete their checkout with confidence knowing that security protocols are actively in place.
PCI Compliance
Pawpverse works with PCI-compliant payment gateways that follow the Payment Card Industry Data Security Standard (PCI DSS). These standards are designed to help protect cardholder data and reduce exposure to fraud.
While Pawpverse does not store credit or debit card details, we rely on payment providers that are responsible for securely handling, processing, and transmitting payment information in compliance with current industry requirements.
Secure Payments & Wallets
We offer trusted payment options to support a reliable and convenient checkout experience. Available payment methods are displayed clearly during checkout so customers can select their preferred option.
Payment availability may vary depending on location, device, and payment provider policies.
Payment Gateways
Payments on Pawpverse are processed through secure, industry-recognized card payment gateways that specialize in encrypted credit and debit card transactions. These gateways manage payment authorization, transaction processing, and fraud monitoring to help ensure a safe checkout experience.
Accepted Cards
Pawpverse accepts the following credit and debit cards:
- Visa
- MasterCard
- American Express
- Discover
All card payments are processed securely through encrypted payment systems and are never stored on Pawpverse servers.
Safe & Trusted Checkout
Our checkout process is designed to be secure and straightforward. Key security measures include:
- SSL-encrypted payment pages
- PCI-compliant card processing
- Secure payment authorization before order processing
- Fraud monitoring handled by payment processors
Your card details remain protected throughout the transaction and are not saved or reused by Pawpverse.
Order Confirmation
Once your payment is successfully completed, you will receive an automatic order confirmation email. This email includes your order summary, billing information, and a unique order ID.
This confirmation serves as your receipt and can be referenced for order tracking or customer support inquiries.
Payment Authorization
Payment authorization occurs immediately after an order is placed. This process verifies that the card details are valid and that sufficient funds are available. Orders are not processed or shipped until payment authorization is successfully completed.
Failed Transactions
If a payment attempt fails, we recommend checking the following:
- Accuracy of card number, expiration date, and CVV
- Billing address matching your card issuer records
- Card expiration status
- Available balance or credit limit
If the issue persists, please contact your card issuer or reach out to Pawpverse support for assistance.
Currency
All prices on Pawpverse are listed in United States Dollars (USD).
If you are purchasing from outside the United States, your bank or card provider may apply currency conversion rates or additional fees. Pawpverse is not responsible for these third-party charges.
Refund Policy
Refunds are processed according to our Returns and Refunds Policy. Eligibility, timelines, and conditions are clearly outlined on that page.
Once a refund is approved, customers will receive confirmation via email.
Refunds via Payment Gateways
Approved refunds are issued back to the original card used at checkout.
Refund processing times may vary depending on your bank or card provider.
While Pawpverse initiates refunds promptly after approval, posting times are controlled by external financial institutions.
Payment Disputes
If you notice an unfamiliar charge or believe there is an error with a transaction, please contact Pawpverse support before initiating a chargeback.
We will review the transaction details and work to resolve the issue fairly and efficiently.
Fraud Prevention Measures
To maintain a secure shopping environment, Pawpverse may review certain orders for fraud prevention purposes. This may include temporary verification checks before fulfillment. These measures help protect both customers and the business from unauthorized transactions.
Changes to Payment Policy
Pawpverse reserves the right to update or modify this Payment Policy at any time due to operational changes, security updates, or regulatory requirements.
Any changes will take effect immediately upon publication on our website. Continued use of the site indicates acceptance of the updated policy.
Contact Information
If you have questions regarding payments or this policy, please contact us:
Trade Name: Pawpverse
Email: contact@pawpverse.com
Phone: +1 (931) 227-9906
Business Hours: 08:00 AM – 4:00 PM (Monday–Friday) (GMT-05:00)
Business Address: 803 Nick Dr, Clarksville TN 37042, United States