This Privacy Policy explains how Pawpverse collects, uses, stores, and protects your personal information when you visit our website or interact with our services. By accessing or using our site, you agree to the practices described in this policy.
We value your privacy and are committed to handling personal information responsibly and transparently. Pawpverse operates in accordance with applicable data protection laws and follows reasonable measures to protect customer information throughout the shopping experience.
Information We Collect
We collect certain personal information to operate our store efficiently and provide a smooth shopping experience. The types of information we may collect include:
Contact Information:
Your name, email address, phone number, billing address, and shipping address when you place an order, create an account, or contact us.
Order Details:
Information related to your purchases, including order history and payment confirmation details. Payment information itself is processed securely by third-party payment processors and is not stored on our servers.
Account Information:
If you create an account, we may collect login details such as your username and password, along with preferences related to your account settings.
Shopping Activity:
Information about the products you view, add to your cart, or purchase, which helps us understand customer preferences and improve site functionality.
Customer Support Communications:
Details you provide when contacting us via email or other support channels, including messages and order-related inquiries.
We may also collect technical data such as browser type, device information, IP address, and browsing behavior through cookies and similar technologies.
How We Use Your Information
We use collected information to operate and improve our services, including:
- Processing orders, confirming payments, and coordinating shipping
- Communicating with you regarding orders, account activity, or inquiries
- Improving website performance, layout, and user experience
- Responding to customer support requests accurately and efficiently
- Preventing fraudulent transactions and unauthorized activity
We only use your information for legitimate business purposes related to operating Pawpverse.
Sharing Your Information
Pawpverse does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share limited data in the following circumstances:
Service Providers:
Trusted third-party providers may receive necessary information to perform services such as payment processing, shipping, website hosting, or customer communications.
Legal Requirements:
We may disclose personal information if required to comply with legal obligations, court orders, or to protect the rights, safety, or property of Pawpverse, our customers, or others.
All third parties are required to handle data responsibly and only for the purposes specified.
User-Generated Content
Pawpverse may allow customers to submit reviews, feedback, or comments. Any information shared publicly through these features may be visible to other users. We encourage customers to avoid sharing sensitive personal information in public areas of the website.
Cookies and Tracking
We use cookies and similar tracking technologies to improve site functionality, analyze traffic, and remember user preferences.
Cookies help us understand how visitors interact with our website and allow certain features to work properly. You may choose to disable cookies through your browser settings, though this may affect site performance or functionality.
Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure. While we use secure systems and trusted service providers, no online platform can guarantee complete security. Customers share information at their own discretion.
Your Rights and Choices
You have the right to control your personal information, including:
Access and Correction:
Request access to or correction of your personal data.
Deletion:
Request deletion of personal information, subject to legal or operational retention requirements.
Marketing Preferences:
Opt out of marketing emails at any time using the unsubscribe link or by contacting us.
Cookie Control:
Manage cookie preferences through browser settings.
Please contact us for any requests.
Concerns and Complaints
If you have questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, please contact us directly.
We take privacy matters seriously and aim to respond promptly and responsibly.
International Users
Pawpverse is based in the United States. By using our website, you understand that your information may be stored or processed in the United States.
We take reasonable steps to ensure personal data is handled securely, regardless of user location.
Data Retention
We retain personal information only for as long as necessary to fulfill business purposes, legal obligations, or resolve disputes.
When data is no longer required, it is securely deleted or anonymized where appropriate.
Changes to This Privacy Policy
Pawpverse may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page and take effect immediately upon publication. Continued use of the website indicates acceptance of the updated policy.
Contact Information
For any privacy-related questions or requests, please contact us:
Trade Name: Pawpverse
Email: contact@pawpverse.com
Phone: +1 (931) 227-9906
Business Hours: 08:00 AM – 4:00 PM (Monday–Friday) (GMT-05:00)
Business Address: 803 Nick Dr, Clarksville TN 37042, United States